Terms of service
These Terms of Service (“Terms”) govern your use of the Perry’s Pork Rinds website and purchases made through our online store. The website and products are operated and sold by Perry’s Pork Rinds in Bronson, Kansas (“Perry’s,” “we,” “us,” or “our”).
By using our website or placing an order, you agree to these Terms.
1. Orders
All orders are subject to product availability and acceptance by Perry’s Pork Rinds.
We reserve the right to cancel, limit, refuse, or refund an order when reasonably necessary, including because of inventory shortages, pricing or website errors, payment issues, suspected fraud, shipping restrictions, incorrect customer information, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been collected, the amount charged for the canceled portion will be refunded to the applicable payment method.
2. Prices & Payment
Prices are listed in U.S. dollars and may change without notice.
We make every effort to keep our website pricing and product information accurate. However, mistakes can happen. We reserve the right to correct pricing, product descriptions, promotions, or other errors and to cancel or refund an affected order when necessary.
Applicable shipping charges and taxes will be shown during checkout.
3. Shipping
We work to process and ship orders as quickly as reasonably possible. Processing and delivery dates are estimates and are not guaranteed.
Once an order leaves our facility, delivery may be affected by circumstances outside our control, including carrier delays, weather, holidays, incorrect addresses, transportation disruptions, or other unforeseen events.
Customers are responsible for providing a complete and accurate shipping address.
Because we sell a food product, please make arrangements for packages to be brought inside promptly after delivery.
Perry’s Pork Rinds is not responsible for product deterioration or damage occurring after delivery because a package was left outdoors or exposed to excessive heat, rain, snow, animals, insects, or other environmental conditions.
4. Returns, Refunds & Product Problems
Because Perry’s Pork Rinds sells food products, we do not accept returns of food products.
If your order arrives damaged, contains the wrong product, or you believe there is a quality or freshness problem, please contact us within 72 hours of delivery.
Please provide your order number, a description of the problem, and photographs of the product and packaging when applicable.
Depending on the circumstances, Perry’s may provide a replacement, refund, partial refund, store credit, or another reasonable solution.
Submitting a request does not automatically guarantee a refund or replacement. We will review each situation individually.
Approved refunds will generally be returned to the original payment method.
Nothing in these Terms limits rights provided to customers under applicable consumer-protection laws.
5. Lost or Damaged Shipments
If tracking shows that your package was lost in transit or your order arrives damaged during shipping, contact us promptly.
We may request photographs or other information needed to investigate the issue or submit a claim with the shipping carrier.
If tracking shows that a package was delivered but you cannot locate it, contact us so we can review the shipment information. Perry’s may require reasonable cooperation from the customer during a carrier investigation.
6. Freshness & Best-By Dates
Perry’s Pork Rinds products have an intended shelf life of approximately 120 days from production when properly stored.
Products shipped to customers may have less than the full 120 days remaining because time naturally passes between production, packaging, storage, and shipment.
Best By dates primarily relate to product freshness and quality.
For the best quality, store Perry’s Pork Rinds according to the instructions on the package and keep the product properly sealed.
7. Product Variations
Our pork rinds are produced and packaged in batches. Natural variations may occur between individual pork rinds and bags.
Variations may include size, shape, color, curl, texture, seasoning coverage, oil appearance, and the number or size of pieces in a bag.
These normal variations do not necessarily mean that a product is defective.
Product photographs on our website are for general representation. The product you receive may not look exactly like the product shown in a photograph.
8. Ingredients, Allergens & Nutrition Information
We work to provide accurate ingredient, allergen, Nutrition Facts, package-size, and dietary information.
However, ingredients, suppliers, formulations, packaging, and labeling can change.
The label on the physical product you receive should always be treated as the most current source of ingredient, allergen, and nutrition information.
Customers with food allergies, sensitivities, or dietary restrictions should review the product label before consuming the product and should not rely solely on information displayed on our website.
9. Product & Dietary Claims
Statements such as gluten-free, low-carb, high-protein, or other product claims apply only to products specifically identified as meeting that claim.
Nutritional values and protein content can vary by flavor and package size. Always refer to the Nutrition Facts and labeling on the specific product purchased.
Information on our website is provided for general informational and commercial purposes and is not medical or nutritional advice.
10. Promotions & Discount Codes
Coupons, promotional codes, discounts, free-shipping offers, and other promotions may have their own requirements and expiration dates.
Unless specifically stated otherwise, promotions:
- Cannot be redeemed for cash.
- May not be combined with other offers.
- May apply only to certain products or customers.
- May have quantity or purchase requirements.
- May be changed or discontinued.
- May be canceled if created or applied because of an error.
We reserve the right to reject fraudulent or abusive use of promotions.
11. Subscriptions & Recurring Orders
Perry’s may offer subscription or recurring-order options for certain products.
Before enrolling, customers will be shown the applicable price, billing frequency, and other subscription information.
By selecting a recurring subscription, you authorize the applicable recurring charges until the subscription is canceled according to the cancellation terms presented at enrollment.
Subscription prices, products, or availability may change as permitted by law. Required notice will be provided when applicable.
12. Wholesale Customers
Perry’s Pork Rinds may provide separate wholesale pricing, ordering options, accounts, minimum quantities, case quantities, shipping arrangements, and other terms to approved wholesale customers.
Wholesale pricing is intended for approved business customers and may not be available to the general public.
Submitting a wholesale application or inquiry does not guarantee approval, pricing, exclusivity, territory rights, product availability, or a continuing supply relationship.
Perry’s may establish or change wholesale minimums, case quantities, product availability, pricing, and ordering requirements.
Any separate written wholesale, distributor, retailer, or vendor agreement will control where its terms differ from these general website Terms.
13. Retail Locations & Store Locator
Our website may identify stores or other retailers that carry Perry’s Pork Rinds.
Retail inventory changes frequently. A store being listed on our website does not guarantee that a particular flavor, package size, or Perry’s product is currently in stock.
Third-party retailers are independent businesses and control their own inventory, pricing, promotions, hours, customer service, and store policies.
Purchases made directly from another retailer are generally subject to that retailer’s purchasing and return policies.
14. Website Accounts
If you create a customer or wholesale account, you are responsible for maintaining the confidentiality of your login information and for providing accurate account information.
We may suspend or terminate accounts that we reasonably believe are being misused, compromised, used fraudulently, or used in violation of these Terms.
15. Website Content & Intellectual Property
The Perry’s Pork Rinds name, logos, product photographs, packaging designs, graphics, written content, recipes, marketing materials, and other original materials are owned by or licensed to Perry’s Pork Rinds and may be protected by trademark, copyright, or other intellectual-property laws.
You may not copy, reproduce, modify, sell, distribute, commercially use, or represent our branding or content as your own without permission.
16. Reviews, Photos & Customer Content
If you voluntarily submit a review, photograph, testimonial, recipe, video, social-media content, or other material to Perry’s for promotional or public use, you represent that you have the right to provide that material.
When you specifically submit content to us for publication, promotion, or marketing, you grant Perry’s permission to use, reproduce, display, repost, and adapt that content in connection with our business and marketing, to the extent permitted by law.
17. Website Availability
We may update, change, suspend, or discontinue products, flavors, promotions, website features, or portions of the website at any time.
We do not guarantee that the website will always be uninterrupted, error-free, or available.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Perry’s Pork Rinds and its owners, employees, representatives, service providers, and affiliates will not be responsible for indirect, incidental, special, or consequential damages arising from use of the website, third-party services, shipping delays, or the purchase or use of our products.
To the fullest extent permitted by law, our total liability for a claim directly related to an order will not exceed the amount actually paid to Perry’s Pork Rinds for the order giving rise to the claim.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
19. Circumstances Outside Our Control
Perry’s will not be responsible for delays or inability to perform caused by circumstances reasonably outside our control, including severe weather, natural disasters, fires, transportation interruptions, carrier delays, ingredient or packaging shortages, equipment failures, utility outages, labor disruptions, government actions, public-health emergencies, or supply-chain disruptions.
Affected orders may be delayed, canceled, or refunded when appropriate.
20. Governing Law
These Terms are governed by the laws of the State of Kansas, except where federal law or another law that cannot legally be waived applies.
Any legal dispute concerning these Terms, our website, or a transaction with Perry’s Pork Rinds will be handled in an appropriate court having jurisdiction in Kansas, unless applicable law requires otherwise.
21. Changes to These Terms
We may update these Terms periodically as our products, website, services, or business practices change.
Updated Terms will be posted on this page with a revised effective date.
22. Contact Us
Questions about an order, product issue, or these Terms may be directed to:
Perry’s Pork Rinds
702 Pine St.
Bronson, KS 66716
Info@PerrysPorkRinds.com
(620)939-4300
